FAQs
How does Atolyestone ship?
Atolyestone usually ships within 2-5 business days of ordering via DHL Express Shipping.
How long does it typically take to receive an order?
Your parcel is usually delivered within 1 to 6 working days after dispatch. However, shipping may take longer than 6 days depending on national customs regulations. Atolyestone is not responsible for any delays due to these procedures.
What methods of payment does Atolyestone accept?
We accept all major credit cards, including Visa, Mastercard, AMEX, Discover, and we accept PayPal payments, Apple Pay and Google Pay. We also accept direct bank transfer.
Do your prices include taxes?
All prices are VAT included. However, customs duty payments are not covered. When you order, you will be responsible for paying import duties.
What is your refund policy?
Atolyestone will refund merchandise within 30 days of receipt, provided that the product is still in its original packaging and there are no signs of use or misuse. Eligible returns must be sent via registered mail. We will refund you the all amount you paid for the order, .